Privacy Policy
PRIVACY POLICY
Last updated January 29, 2024
This privacy notice for Speak A Mind ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
- Visit our website at https://www.speakamind.com, or any website of ours that links to this privacy notice.
- Download and use our mobile application (Speak A Mind), or any other application of ours that links to this privacy notice.
- Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@speakamind.com.
SUMMARY OF KEY POINTS
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and
fraud prevention, and to comply with law. We may also process your information
for other purposes with your consent. We process your information only when we
have a valid legal reason to do so. Learn more about how we process your
information.
In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties.
Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have organisational and technical
processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information storage
technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorised third parties
will not be able to defeat our security and improperly collect, access, steal,
or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
visiting privacy@speakamind.com, or by contacting us. We will consider and act
upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
privacy notice in full.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
register on the Services, express an interest in obtaining information about us
or our products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal
information we collect may include the following:
names
email addresses
passwords
date of birth
Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register with us
using your existing social media account details, like your Facebook, Twitter,
or other social media account. If you choose to register in this way, we will
collect the information described in the section called 'HOW DO WE HANDLE YOUR
SOCIAL LOGINS?' below.
Application Data. If you use our application(s), we also may collect the
following information if you choose to provide us with access or
permission:
Mobile Device Access. We may request access or permission to certain features
from your mobile device, including your mobile device's camera, microphone, and
other features. If you wish to change our access or permissions, you may do so
in your device's settings.
Push Notifications. We may request to send you push notifications regarding
your account or certain features of the application(s). If you wish to opt out
from receiving these types of communications, you may turn them off in your
device's settings.
This information is primarily needed to maintain the security and operation of
our application(s), for troubleshooting, and for our internal analytics and
reporting purposes.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other purposes with
your consent.
We process your personal information for a variety of reasons, depending on how
you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your
account, as well as keep your account in working order.
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you
might have with the requested service.
To
request feedback. We may process your information when necessary to request
feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the
personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. You can opt out of our marketing
emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?'
below.
To post testimonials. We post testimonials on our Services that may contain
personal information.
To evaluate and improve our Services, products, marketing, and your experience.
We may process your information when we believe it is necessary to identify
usage trends, determine the effectiveness of our promotional campaigns, and to
evaluate and improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how you use our
Services to better understand how they are being used so we can improve them.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social
media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your
third-party social media account details (like your Facebook or Google logins).
Where you choose to do this, we will receive certain profile information about
you from your social media provider. The profile information we receive may
vary depending on the social media provider concerned, but will often include
your name, email address, and languages, as well as other information you
choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described
in this privacy notice or that are otherwise made clear to you on the relevant
Services. Please note that we do not control, and are not responsible for,
other uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to understand how
they collect, use, and share your personal information, and how you can set
your privacy preferences on their sites and apps.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the
purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for
the purposes set out in this privacy notice, unless a longer retention period
is required or permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this notice will require us keeping your personal
information for longer than six (6) months past the termination of the user's
account.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this
is not possible (for example, because your personal information has been stored
in backup archives), then we will securely store your personal information and
isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational
security measures designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorised third parties
will not be able to defeat our security and improperly collect, access, steal,
or modify your information. Although we will do our best to protect your
personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a
secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18
years of age.
We do not knowingly solicit data from or market to children under 18 years of
age. By using the Services, you represent that you are at least 18 or that you
are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from
users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children
under age 18, please contact us at privacy@speakamind.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time.
You can withdraw your consent at any time by contacting us by using the contact
details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?'below.
However, please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe
from our marketing and promotional communications at any time by replying
'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send, or by contacting us
using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?' below. You will then be removed from the marketing lists. However, we
may still communicate with you — for example, to send you service-related
messages that are necessary for the administration and use of your account, to
respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your
account or terminate your account, you can:
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with
any investigations, enforce our legal terms and/or comply with applicable legal
requirements.
If you have questions or comments about your privacy rights, you may email us
at privacy@speakamind.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ('DNT') feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities
monitored and collected. At this stage no uniform technology standard for
recognising and implementing DNT signals has been finalised. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard
for online tracking is adopted that we must follow in the future, we will
inform you about that practice in a revised version of this privacy notice.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with
relevant laws.
We may update this privacy notice from time to time. The updated version will
be indicated by an updated 'Revised' date and the updated version will be
effective as soon as it is accessible. If we make material changes to this
privacy notice, we may notify you either by prominently posting a notice of
such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting
your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
privacy@speakamind.com or contact us by post at:
Speak A Mind
34, Mandi Fateh Ganj
Bulandshahr, Uttar Pradesh 203001
India
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, change that
information, or delete it. To request to review, update, or delete your
personal information, please visit: privacy@speakamind.com.